Make your chatbot conversations interactive and engaging. Trigger automated conversations that your customers will love.
Make your conversations interactive and human
Include forms and questionnaires within your live chat. Share documents, share screens, add Google Map locations, have custom form attributes, and more right into your live chats.
Automated and relevant interaction
Welcome your new visitors with an automated message. Enable your chatbot to ask relevant questions to know your visitor’s problem statement better. Allow your visitors to upvote or downvote your answers to their queries.
FAQs for immediate nurturing
Input a series of FAQs to help your chatbot answer those questions faster and appropriately. Keep your visitors engaged with automated replies and trigger conversion into potential leads directly from within the conversation.
Embedded forms for lead capturing
Use embeddable forms within your conversations to trigger lead information capturing. Use short and crisp forms with relevant fields like “name” and “email ID” that your new visitors will want to submit.
Use resources to engage your leads
Help your visitors or leads with relevant resources like help documents. Share documents automatically that are aligned with their query.
Lifetime access to all conversations
Access all of your conversations at any time from the Conversation Archives that store every conversation from the beginning of time. Go through your past conversations to analyze the frequently asked questions, visitor sources, and how they engaged with you.
Make your conversations more real-time
Do more than sending automated replies and lead information capturing. Guide and help your visitors and leads to solve their problems real-time.
Screen sharing and co-browsing options
This requires you to be present physically to chat with your users. Share your screen to help your users understand what to do and how real-time. Engage in co-browsing to automatically see what your users are seeing at that moment and help them resolve their issues.
Chrome Extension for easier conversation
Get your Google Chrome Extension to engage in conversation directly from your browser anytime and anywhere without always having to visit Aritic PinPoint website or dashboard. This feature is exclusively for Aritic PinPoint users.
Operator to operator conversations
Engage with multiple teams physically to discuss the best ways to help your users. Once your chatbot sends you all the information it has collected, send it to the relevant teams for further internal interaction.
Pro-active users invitation to conversation
Enable your chatbot to trigger a conversation immediately when a new visitor visits your website with relevant pop-up messages like “How can I help” to quickly help your visitors address their main problem or the reason for their visit.