Advanced Search- Ticket

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This feature makes it possible to search information tickets in a split second.To do the advance search for the tickets follow the given steps: –

  1. Go to Aritic Desk Dashboard > Settings > Reports > Advance Search.
  2. Here, you have to select the type of search for “Ticket/User”, click on “Ticket”
  3. Now, filter all the conditions accordingly such as Ticket Type, Variable, Conditions.