In Aritic Desk the user can assign the automatic dispatch of ticket at any time,for this setup please follow the below step: –
- Go to Aritic Desk Dashboard > Admin > Business Rule > Automation.
- Click on “New Automation” or on the ticket in which you want to activate the automatic dispatch of the tickets.
- Here you can schedule the ticket dispatch timing accordingly inside “WHEN SHOULD THE JOB RUN?”.
- Click on “Submit” button.