Category : Organizations

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Go to AriticDesk Dashboard > Admin > Manage > Organization. Select the organization to which you want to give access for the tickets In a new modal,edit the fields according to your choice. Inside “Shared Organization”, select “Yes/No” to allow or give access to the customers in the organization to view each other items. Similarly assign user’s based ..

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To create an Organization inside Aritic Desk, follow the below steps: – Go to Aritic Desk Dashboard. Click on Settings > Manage > Organization > New Organization. In a new modal window, fill all the details. NAME:”example”. DOMAIN:”domain.com”. NOTE:”” SHARED ORGANIZATION:”no”.{customer in the organization can view each other items} DOMAIN BASED ON ORGANIZATION:”no”.{assign Users based ..

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To edit an Organization inside Aritic Desk, follow the below steps: – Go to AriticDesk Dashboard > Admin > Manage > Organization. Select the organization to which you want to edit. In a new modal,edit the fields according to your choice. After editing, click on “Submit” button. You can now see that the desired fields has ..

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ORGANIZATION MANAGEMENT- This has significant advantages including two. As Agent, you not only have the overview of the tickets a customer but additionally the overview of the entire organization. For example, about the search for the organization, open them by just one click. As a customer, you can see their tickets with colleagues and edit (if ..

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