The tag is a label attached to someone or something for the purpose of identification or to give other information. You can add your own TAG accordingly, to do this please follow the below steps:- Go to Create New Ticket. Fill all the initial entries such as “Customer”, “Title”, “Text”, “Owner” etc. In “Priority” you ..
In AriticDesk user’s can apply tags to tickets, users, and organizations. Tags are simply words, or phrases, which you can use to add more context to tickets. Tags provides the user a flexibility to manage and customize the support workflow. Here are the ways to use tags: Add tags to tickets, either manually and use ..