Category : Views

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Admin can provide type of view facility to agents and customers. They serve as a kind of working lists of tasks that the agent should execute.You can also create custom summaries for individual agents or agent groups. For creating a new view- go to AriticDesk Dashboard > Admin > Manage > View > “New view”. ..

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It is very easy for the admin to delete the user’s view inside AriticDesk. To delete any of the “view” inside AriticDesk you need to follow the simple steps: – Follow below step to delete views in AriticDesk: – Go to AriticDesk Dashboard > Admin > Manage > Views. Beside all the option for “View ..

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It is very easy for the admin to enable and disable the user view inside AriticDesk. To enable and disable any of the “view” inside AriticDesk you need to follow the simple steps: – Follow below step to enable and disable views in AriticDesk: – Go to AriticDesk Dashboard > Admin > Manage > Views. ..

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Overviews you can provide to your agents and customers. They serve as a kind of working lists of tasks that the agent should execute. You can also create custom summaries for individual agents or agent groups. For creating a new overview- click on “New Overview”. NAME: “Support”. AVAILABLE FOR ROLE: “Select “Admin”, “Agents”, “Customer” anyone. ..

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