AriticDesk gives the facility to their user to analysis the performance of the team at the real-time. This means the user can check the details of the work done on tickets.The real-time data reported is less than two minutes latent and auto-updates on a minute-by-minute basis.
To Analysis the real-time ticket performance in AriticDesk please follow the given steps: –
- Go to AriticDesk Dashboard > Reports at the bottom of the screen.
- At the new page, you will get the screen like below.
- Click on “Real-time” tab, and choose the “ticket count”, “profile” from the left side of the screen for which you want to check the real-time activity.
- The result will be displayed on the screen.