AriticDesk gives the facility to their user to analysis the ticket at the real-time. This means the user can check the details of the work done on tickets.The real-time data reported is less than two minutes latent and auto-updates on a minute-by-minute basis.
To Analysis the real-time ticket in AriticDesk please follow the given steps: –
- Go to AriticDesk Dashboard > Reports at the bottom of the screen.
- At the new page, you will get the screen like below.
- Click on “Realtime” tab, and choose the “ticket count”, from the left side of the screen for which you want to check the realtime activity.
- The result will be displayed on the screen.