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Schedule Ticket Pending Reminder

Tickets
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In Aritic Desk, if there is no response given to the ticket and the ticket owner can schedule the ticket pending reminder. Follow the below step to do the same: –

  1. Go to Aritic Desk Dashboard, select the ticket for which you want to schedule ticket pending reminder.
  2. From the right navigation bar inside “Status” option choose “Pending Reminder”.
  3. Click on “Update” button.