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Ticket Number Format setup

Tickets
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The identifier for a ticket, e. g. Ticket#, Call#, MyTicket#. The default is Ticket# and ticket hook positioning is the format of the subject.

To do such settings, please follow the given steps: –

  1. Go to AriticDesk Dashboard > Admin > Settings > Tickets.
  2. Click on “Number”, and enter the required details accordingly.