GoToAssist is a remote support and service desk app. You can easily integrate it with Aritic PinPoint. To integrate GoToAssist, you will need to get the Consumer API key. If you know how to get it, you can directly move to the Integration section. In this guide, we will show you an easy way to get the consumer API key.
Getting Consumer API Key for GoToAssist
Go to the Developer Website to get started. You will need to click on Add App after you sign in. GoTo will ask for permission to access. Click on Allow to proceed.
You will be redirected to a window as shown below. Enter the required details and also the redirect URL as fit for your brand. Choose the product for which you want to get the consumer API key [Here GoToAssist].
Once you click on Create App, your application is created and is shown in the list on your dashboard. Click on the app (GoToAssist) to get the consumer API and secret key now.
Integration GoToAssist with Aritic PinPoint
Log into your Aritic PinPoint account. On your dashboard, go to Settings > Plugins. Select GoToAssist plugin from the list.
Now under the ENABLED/AUTH tab, you can enter your GoToAssist Consumer key. You also have an option to either publish or unpublish it. Click on Authorize App > Apply > Save & Close.