Thanks to the Pandemic, organizations big and small have realized the boons and banes of remote work. Communicating and managing remote team members has been a challenge.
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2. Benefits of Using Instant messaging at the workplace
3. Does your organization need instant messaging?
The number of registered users for Instant messaging has been surging. However, Instant messaging platforms are helpful for communication, collaboration, and control, making them the perfect tool for managing remote teams.
With feature-rich real-time messaging, companies have realized the worth of investing in a solid instant messaging system.
Instant messaging at work
1 . Communication
Time is of the essence and communicating at the right time is crucial. Multiple functions and complex workflows require real-time communication to ensure a smoother workflow, whether through email or instant messaging. Instant messaging enables quick and efficient communication.
2. Cost-efficient
Reducing costs is the top priority for small and mid-sized businesses. Instant messaging helps cut down a humongous amount of overhead expenses ranging from expensive phone plans to collaboration options.
Instant messaging also cut down travel expenses by enabling video calling, virtual whiteboards, file sharing, and many other real-time communication features. With advanced control options and security features, it works like a consolidated platform covering every need of a business.
3 . Remote teams
Remote employees often feel neglected and isolated due to a lack of physical interaction. However, remote employees also play a vital part in the success of a company. Emails and phone calls are the usual modes of communication that can make them feel disconnected from the rest of the team.
Instant messaging enables employees to stay connected despite the differences in time zones and locations. Interactive teamwork is made possible through instant messaging.
4 . Productivity
Apps like Flock, Slack, Brosix, and many others offer chatting options with collaboration and control features with security. Managing productivity with remote teams can be challenging.
Time tracking, organizing projects, tracking performance, leave management system, and much more is made possible through instant messaging apps. With health, finances, and other areas of life getting more challenging, it is becoming increasingly cumbersome for employees to manage work.
5. Implementation
While setting up an instant messaging network previously required lengthy processes, the same is now made possible with a few minutes, thanks to advanced technology. The new-age instant messaging systems enable control, data security, multiple administrators, and advanced features that facilitate communication, workflow management, and collaboration.
6. User-friendly
Most instant messaging systems are user-friendly. The cutting-edge technology enables employees to manage work, make video calls, interact with teams, instant message each other for project discussions, and stay connected without logging into multiple platforms and getting distracted.
Virtual working, team building, collaboration, and much more are all made possible with instant messaging platforms.
7. Feature-rich
Instant messaging platforms with features that ensure improved communication, collaboration, productivity, and efficient streamline of workflows help businesses perform, manage, collaborate, and communicate with their workforce.
Instant messaging platforms with features enable screen sharing, visual demos, how-to guides, and much more without logging in and out of multiple platforms.
Benefits of Using Instant messaging at the workplace
1 . Improves interpersonal relations
Instant messaging enables remote team members to communicate and clear out any misunderstandings, thereby resulting in improved interpersonal relationships. It can also work as a quick chat during a break while on an otherwise busy work schedule.
Chat rooms are a great hit among small teams where video chats and celebratory exchanges are common.
2. Transparency
An instant messaging system works as a support system, a platform for recognition, communication of company-wide directives, and feedback. A daily stand-up meeting on a video call can be more impactful as opposed to an audio call. Hierarchy or not, instant messaging enables employees at all levels to communicate and collaborate with ease.
3 . Security
A data breach is a serious concern across the globe. While security issues are a serious concern in an office environment, it becomes even more challenging with remote workers scattered across locations.
Instant messaging systems with robust security levels that help manage anti-virus, data privacy breach, and end-to-end encryption are beneficial when working with multiple remote employees.
4 . Record-keeping
The history feature with instant messaging apps helps to manage conversations with recall details and saves time.
Activity logs enable tracking productivity. Instant messaging also allows searching for answers for previously discussed questions without wasting more time on a discussion. It is also real-time and a clear way of communicating.
5 . Improves interpersonal relations
Instant messaging enables remote team members to communicate and clear out any misunderstandings, thereby resulting in improved interpersonal relationships. It can also work as a quick chat during a break while on an otherwise busy work schedule. Chat rooms are a great hit among small teams where video chats and celebratory exchanges are common.
6 . One system and multiple roles
An instant messaging platform enables teams of all sizes to message each other in real-time, collaborate, streamline workflow, manage projects, and offer administrative control, making it a one-stop solution for an organization’s needs. From gossiping to brainstorming, instant messaging is an excellent platform for employees at all levels.
Does your organization need instant messaging?
An instant messaging system yields multiple benefits. Cost-efficient, easy access to information, single platform for all project and organizational level needs, improved security, transparency, and improved interpersonal skills are a few reasons why organizations, despite their size, would like to use the instant messaging system.
However, it is essential to understand the business needs before deciding whether there is a need for an instant messaging system or not.
While some businesses have a scattered team where they operate with a mix of employees physically sitting at the premises and remote employees scattered across the globe, a few others may have the entire workforce present on the premises.
Conclusion
Organizations that are either small or medium-sized look for options that help them reduce costs and make optimum utilization of resources, and instant messaging may be an excellent choice for them.
If you are an organization looking to utilize a single platform for all your communication, collaboration, and management needs, an instant messaging platform may be an excellent choice for you.
For teams with their employees scattered across the globe and require daily interactions for project management and discussion, an instant messaging platform would be a great choice.
Numerous instant messaging systems are available in the market. It would be wise to check for suitable and cost-effective options that are helpful and cost-effective. It is vital to check whether the organization can benefit from its usage before deciding on investing in an instant messaging system.
