Pet's delight

How Pet's Delight Was able to retain the interest of customer using the loyalty program

10x Sales productivity

Increased sales productivity because all aspects of the sale are automated - from lead generation to follow up emails

Real-time analytics

Offers us a way to obtain real-time information on their platforms by tracking actions like redemption rates, customer engagement, and more for our loyalty program

80% Increase in process effectiveness

Allowed us to continually optimize our business processes, resulting in an 80% net increase in process efficiency

DATA CHALLENGES

We at Pet’s Delight struggled with communicating offers by reaching the right group of customers prior to adopting Aritic PinPoint for our marketing path. Therefore, we were looking for a perfect platform to increase our brand recognition to attract more attention from our prospective customers and thus improve our customer base.

Moreover, we were constantly trying to find a complete marketing platform to build our e-commerce site. Not only this, it has been a headache to review all the reports until we turned to a robust automation platform such as Aritic PinPoint.

THE SOLUTION

Imagine a loyalty program that learns about you and tailors rewards to your individual tastes. A system that is constantly evolving, adapting to meet your needs, and offering the most relevant rewards. We were able to easily implement our loyalty program in the same fashion that helped us retain the interest of our customers. Aritic worked precisely like an intelligent system that becomes a part of your daily life, helping you achieve more by doing less.

We experienced that Aritic PinPoint was easy to use and implement. In addition, we were able to get real-time insights into their platforms by tracking metrics like redemption rates, customer engagement, and more for our loyalty program.

Primarily, It has alleviated our main challenge of discovering people who are already interested and who may be interested in your business. Enhanced sales productivity by 10 times because all aspects of sales are automated – from lead generation to email follow-up. You can use this tool to deliver targeted messaging at meager prices.

KEY RESULT

We have used Aritic PinPoint to contact our customers for quite some time now, and it works for us wonderfully.

Made it easy for us to share coupons and discounts with loyal customers.
It has enabled us to continuously optimize our business processes, resulting in a net 80% increase in process efficiencies.

ABOUT PET’S DELIGHT

Pet’s Delight is a family-owned Pet Boutique that brings you the finest quality products from caring, quality suppliers worldwide. We help busy pet owners get what they need to delight their pets. We are never too far away with 8 conveniently located pet boutiques located in the heart of the UAE’s main communities.

We are the trusted source of online and on-site pet food, supplies, and accessories in Dubai. With our carefully curated products from well-known caring brands and our friendly pet care experts team, we strive to help fellow animal lovers avoid the overwhelm to access only the best solutions for raising happy, healthy, delighted pets.

At Pet’s Delight, we pride ourselves in terms of offering friendly and finest service with the best pet nutrition and the most extensive range of pet accessories at super affordable price tags. As pet owners and pet enthusiasts ourselves, we always have the well-being of our furry and feathered friends in mind when sourcing products for our stores so that you get the best out of the best!