Manage communications with the users and record all conversations made by the customer support team on the Aritic Contact timeline. Keep track of all discussions to configure advanced workflow charts with the contacts. Inform the support team with relevant information about the contacts by sending notifications, reminders, and updates to improve the experience.
Develop better customer engagement through WhatsApp integration and ensure to build long-lasting relationships. Enhance the customer experience by delivering relevant real-time alerts and notifications to resolve common issues.
Kick-start with WhatsApp API and send messages to the contacts using automation workflow. Keep chat interface to provide extra features to your contacts. Create contact lists and trigger the qualified prospects based on the WhatsApp content. Deliver automated responses, including important alerts and welcome messages to increase productivity and save the team’s efforts.
Include new leads from WhatsApp to your Aritic dashboard, and this process would take place automatically. Receive notifications for new incoming WhatsApp messages to optimize the communication. Engage with customers to build trust and enhance customer experience with one-on-one interactions on common issues. Respond quickly to stay in the mind of your customers and increase customer retention.
Perform tasks with WhatsApp UI to save time in the customers’ lifecycle stage and drive higher conversion rates with personalized attention. Embed new message templates for users’ tokens and contacts in WhatsApp communication to access new tokens and customers' connections. Send messages from the Aritic UI WhatsApp web and edit the templates according to your requirements.
Organize all WhatsApp messages in different categories to gain better focus and increase efficiency. Send personalized messages to increase customer retention, acquisition for business growth. Interact directly with the customers to reduce the response time and address all the issues quickly. Get access to delivered, received, read, and sent messages by tracking WhatsApp messaging statistics.
Enjoy better relations with the customers to improve your message deliverability on a familiar platform and complete the communication process faster.
CRM, CMS, Social Media, Analytics and many more.
Set up Salesforce integration to acquire credentials of new clients, and configure the Salesforce plugin.
Set up Calendly integration to schedule meetings for new clients, and configure the Calendly plugin.
Aritic PinPoint has other integration for streamline operations and improves customer relations